Terms of Service

AIGO ("AI Go") is run by [Company legal name], a company registered in Malaysia (registration number [number]), at [registered address]. In these terms, "we" and "us" mean that company, and "you" means the person using AIGO.

By using AIGO, as a visitor or with an account, you agree to these terms and to our Privacy Policy. If you do not agree, please do not use AIGO. If we change these terms, we will show the new date at the top and tell members by email or in the app before a change that affects them takes effect.

• You must be at least [18] years old to create an account.
• Give a real name and an email you can reach. One account per person.
• Keep your password safe. You are responsible for what happens in your account. Tell us at once if you think someone else has used it.
• You can close your account any time in Settings, Privacy and data, Delete my account.

You can try AIGO without an account. A visitor gets 5 questions and 3 images in chat, counted per device, with a daily limit per network to stop abuse. Visitors cannot use research, the Poster editor, websites or video.

A visitor chat is kept for 30 days. If you sign up on the same device, it moves to your new account. Using several browsers, devices or accounts to get around the limits is not allowed.

The free member plan includes chat with 20 questions a day (Malaysia time). These limits can change; the current ones are always shown in the app.

• Paid plans: Images and research $10, Website $50, Studio $100 a month. Prices are in US dollars. Each payment covers 30 days. Nothing renews automatically: to keep a plan, you pay again.
• We take payment in cryptocurrency through NOWPayments. A payment counts once it is confirmed on the blockchain. Network fees are yours.
• Credits pay for heavier work such as images, research and video. You always see the price before you start. Credits are held when work starts and only taken when it succeeds; if the work fails, you are not charged.
• Credits have no cash value, cannot be sold or transferred, and are not a currency. What happens to unused credits at the end of a period: [rule to confirm].

If we charged credits for work that failed, or you paid twice for the same thing, contact us within [14] days and we will put it right: returned credits, or a refund of the payment in the coin you paid with, less network fees.

Other refunds of plan payments: [refund rule to confirm]. Nothing in these terms takes away rights you have under Malaysia's Consumer Protection Act 1999 where it applies.

AIGO uses artificial intelligence to write replies, research the web, and make images, posters, websites, voice, music and video. AI can be wrong. Check important information (health, legal, money, safety) with a qualified person before you rely on it.

• You keep ownership of what you put in (your text, photos, logos and files).
• As between you and us, you may use what AIGO makes for you, for personal or business use, to the extent the law allows. Similar results may be made for other people; AI output is not always unique, and in some places it may not be protected by copyright.
• You give us permission to store, process and display your content only as needed to run AIGO for you, including sending it to the AI providers listed in our Privacy Policy.
• You are responsible for how you use AI output, including checking that it does not infringe anyone else's rights.

Do not use AIGO to make, store or share:

• anything illegal in Malaysia or where you are;
• sexual content involving anyone under 18, or any sexual content of a real person without their consent;
• images, voice or video that pretend to be a real person, or that could mislead people about what a real person said or did;
• harassment, threats, hate against people for who they are, or content that encourages violence or self-harm;
• scams, false advertising, spam, malware, or phishing pages;
• content that copies someone else's work, trademark or personal data without permission.

Also do not try to break or overload AIGO, get around limits or safety checks, scrape it, or resell access. We may remove content, block a share link, or suspend an account that breaks these rules. Anyone can report a public page to us with the Report button where it is shown, or at [support email].

When you publish a website or share a poster or video, anyone with the link can see it. You are responsible for what you publish. We may take down published content that breaks these terms or the law.

The Earn programme is closed. It will open only after legal sign-off, and only under separate Earn terms that you will have to accept first. Nothing on AIGO is an offer to sell an Earn package today.

• An Earn package unlocks daily AI Tasks. It is separate from plans.
• Any Data Incentive shown in the app is an estimate. Incentives are not guaranteed, can change or stop, and depend on tasks being verified.
• An Earn package is not an investment. We make no promise of returns or profit, and you should not buy one expecting to get back more than you paid, or even what you paid.
• Withdrawals, when Earn is open, need an approved identity check (KYC) and may be refused if tasks were not done honestly.

We work to keep AIGO running, but it is provided as it is and may sometimes be slow or unavailable, including when one of our providers has a problem. We may change, add or remove features; if we remove a paid tool during a period you paid for, we will offer a fair credit.

To the extent the law allows, we are not liable for indirect losses (such as lost profit or lost data you did not keep a copy of), and our total liability to you is limited to what you paid us in the [3] months before the claim. Nothing here limits liability that the law does not allow us to limit.

You can stop using AIGO and ask us to delete your account at any time. We may suspend or close an account that breaks these terms, and will tell you why unless the law or safety stops us. Sections that by their nature should continue (such as liability and ownership) continue after an account closes.

These terms are governed by the laws of Malaysia, and the courts of [Kuala Lumpur] handle disputes. Questions or complaints: [support email].